Senior UX and Service Designer

Catch that GoodHabitz sparkle

We're an international Ed-tech company active in almost 20 countries with 16 offices and over 400 employees worldwide. We're on the road to realise our mission: conquer the world with our online courses and make learning accessible, engaging and fun for everyone. We do so by offering online training courses though our cutting-edge e-learning platform. We love to combine fun with growth. That’s obvious from our online training courses, but it’s even more apparent in our working environment. It’s where we thrive. We believe in the power of growth, both personally and professionally, and our vibrant company culture reflects this.

We are currently seeking a Senior UX practitioner who has expertise in the areas of UX design, product design, service design and UI design strategy. Indeed, some might consider these discrete disciplines, but we seek those who know that skills in UX often overlap and through the interview process we aim to understand your specific skill set.

  • You will join as part of the Product and Engineering department. For this particular role you will be an “area lead” for the UX Team, focusing on Service Design approaches and elements of the product that consider how we support the entire customer journey.
  • You are a big picture designer who can manage end-to-end projects and lead stakeholders and peers in making confident design decisions. Note: this is a senior, hands-on, individual contributor (IC) role and does not include direct line-management, instead you will lead projects and mentor juniors when able.
  • You will be responsible for creating a world-class user experience and aesthetic across web, mobile, and the broader product ecosystem, at times looking at internal-facing products. You will work closely with product and engineering counterparts and play a critical role in shaping and defining how our different types of users onboard and experience the product and the entire EdTech service.
  • Your approach, thinking and deliverables will always be supported by user research insights and evidence as you partner closely with user research team members.
  • You will work collaboratively with stakeholders to ensure that UX vision of the product and service is clearly communicated and, therefore, embraced by peers with Product and Engineering and wider teams in the organization such as Customer Success, Sales, and Marketing.

You don't have to be an expert in EdTech to work at GoodHabitz, but when you have an interest in learning and personal development then we might be the right product and service domain for you to help design. Within the UX team, what we look for is people who like to get things done, can be flexible enough to work in a growing company, never hesitate to take ownership and autonomy for their work, and want to contribute to a world class EdTech product.

This is what you’ll be doing

  • Work with researchers to update and map our user journey.
  • Hold stakeholder sessions to define & build features for SME's .
  • Co-Lead dashboard tooling migration and redesign with Engineering.
  • Further collaboration with our content & format teams.
  • Launch small scale experiments to refine features.

Why you’re perfect for this job

  • 5-8+ years of experience driving large scale consumer projects (e.g. app redesigns, major product iteration, new verticals).
  • A visual UX design Portfolio demonstrating impactful UX solutions at scale (we will want to see your work during the interview process).
  • Objective, business-driven thinking with a clear understanding of service design.
  • Exceptional collaboration skills and ability to partner cross-functionally to drive buy-in and successful outcomes, you know how to tell the story of UX beyond the UX team.
  • Experience operating within a research-focused design philosophy and the ability to inspire change through user research, user feedback, usability data and data insights.
  • As a senior UX designer, you command clear and precise ownership of projects, able to work with senior stakeholders and take initiative in completing assigned tasks. You also leverage your knowledge to contribute to the operational elements of our UX work, such as design systems and foundational principles for our product.
  • As an area lead, you are a master of the UX and service design craft, including strong visual and interaction design skills, prototyping, and knowing UX best practices (Figma is our current tool).
  • Experience designing for a consistent experience across both web and mobile platforms.
  • A team player with brings enthusiasm to collaboration, empathy to communication and great problem-solving skills.

What we offer

Joining us means becoming part of a vibrant and dynamic team that’s revolutionizing the world of learning. A flexible and supportive work culture that values work-live balance. A magical office space with all the tools and resources you need. Jaw dropping team building and company events. And yes, there’s free coffee and snacks too.

Here’s what we bring to the table:

  • Competitive salary package.
  • 25 paid holidays. Not enough? You can buy up to 10 more.
  • Growth and development opportunities to enhance your skills. We provide unlimited access to our GoodHabitz library and MyAcademy.
  • Mental coaching support through our partner, Open Up.
  • One paid Do-Good Day per year to contribute to a cause you're passionate about.
  • Travel and expense allowance to support your global recruitment efforts.
  • Pension and invalidity insurance to support your long-term financial well-being.
  • Hybrid way of working to balance remote work and office collaboration. We provide everything you need for your home office.

Today is a good day to upgrade yourself

Ready to join our incredible team? We thought you might be! We can’t wait to get to know you – quirks and all!

Do you want to know more about us or this role? Get in contact with our Recruitment team. You can get a hold of them by sending an email to recruitment@goodhabitz.com.

Applying is simple:

✔ Share your enthusiasm and resume
✔ Expect a prompt response from us within 5 working days

Our selection process.

We aim to complete the recruitment process within 2 weeks, including 3 interviews and possibly an assessment, to ensure that both you and GoodHabitz are a perfect match.

As we are an international company, please note we speak English in the workplace. Please apply for the role with an English CV and UX Portfolio (case studies, etc.) so we can review your application.